The International Concierge and Lifestyle Management Association (ICLMA), formerly the International Concierge and Errand Association (ICEA) is the governing body for the personal concierge industry, worldwide.
Recently, Natalie Morey, Director of The Lifestylers Group received accreditation as a Certified Concierge Specialist, the highest level of accreditation available in the Association.
As part of the criteria, Natalie was required to be part of and actively involved in the personal concierge industry for at least 3 years.
ICLMA 's Chairman and Co-Founder Katharine Giovanni said that The ICLMA Certified Concierge Specialist program has been designed to recognize those individuals who understand professionalism is more than joining an association. They are committed to the concept that professionalism is a continuing process that sets the professional and ethical standards for our industry. Attaining the designation as a Certified Concierge Specialist will indicate a member has agreed to further her/his professionalism in both the business arena and the collegial atmosphere of the concierge and errand association.
Natalie is one of only 3 Australian personal concierge experts to be recognized as a Certified Concierge Specialists (CCS).
